Understanding Stains

The two most common types of stains include water-based stains and oil-based stains. Some stains can include both types (water and oil) such as ink. Most (but not all) water based stains can be removed with water-based products while many oil based stains require solvents to effectively remove them. If you’re attempting to remove a stain it is best to test-clean a small inconspicuous area to see what effects occur, including colour change, before moving on to any other larger more conspicuous area.

Removing Stains

There are many popular stain removal products available in the marketplace as well as home remedies readily available online. The danger of using any stain removal product is the lack of understanding as to how the product could react with fibres or colour of delicate garments.

Extreme care should be used when dealing with valued clothes or items as some cleaning agents may remove a stain but leave behind contaminates or a reaction that could cause further damage. For safe, emergency spills such as red wine, ketchup or mustard we recommend using the most universally accepted method familiar to most; lightly dabbing (not rubbing) a clean white towel dampened with club soda or purified water. It is unwise to use coloured paper towels or tap water which contain bleach and damage colour. For problem stains call Hi Neighbour Cleaners for advice before attempting to remove them.

Dry Cleaner Stain Removal

Most stains are removed before the dry cleaning process begins. We use different types of solutions or solvents, depending on the type of fabric and stain. The solutions are then worked into the fabric using specially designed tools helping to protect fibres during stain removal. Often a PH neutralizer is used in removing stains. The stain removal solutions are rinsed out of the material before moving on to dry cleaning.

When to Avoid Stain Removal

Because many stain removal products can have an adverse affect when combined with dry cleaning solutions it is best to avoid trying to remove stains before bringing items to Hi Neighbour Cleaners. It's best to bring the stained item to Avalon Cleaners as quick as possible.

How Best to Treat Stains

If you do encounter a spill on clothing, when possible it’s best to try and blot the area, (do not rub the stain) with a clean white towel or white paper towel. Once you’re able to change clothing bring it to Hi Neighbour Cleaners as soon as possible. The sooner we can treat a stain, the more likely we are able to remove it using professional dry cleaning agents.

Hair Spray as a Stain Remover

Hair spray is often used as a home remedy to remove certain stains such as ink. Because many hair sprays contain alcohol and/or lacquer it can leave a stain of its own behind or create additional problems when combined with dry cleaning solvents. It’s best to let Hi Neighbour Cleaners remove the stain using tried and true dry cleaning products.

Dry Cleaning is Best

Dry cleaning uses solvents to remove substances from textiles where as home laundering uses water and soap. The dry cleaning solvents dissolve grease and oil where as water is ineffective for this type of cleaning. Natural fibres won’t shrink, discolour or distort when cleaned using dry cleaning solvents, in fact solvents are actually more gentle on textiles than soap and water. The bottom line is that clothes last longer and look better because they are more thoroughly cleaned and fabrics react better to professional cleaning agents compared to soap and water.


Dry Cleaning Process

Dry Cleaning uses mostly solvents in place of water. The dry cleaning solvents remove oily stains without shrinking delicate fabrics. Water is also used for cleaning different types of fabric although, when it is used, it's in a very controlled environment using special equipment that controls both agitation and the chemical balance of cleaning agents.

We offer many different methods of cleaning with various, cleaners, solvents, chemicals and types of equipment. We far exceed environmental standards set for the dry cleaning industry in Alberta and have found a superior product, GenX Dry Cleaning Solution that is excellent in its ability to clean effectively and it is environmentally friendly and non-toxic.

Dry cleaning won’t shrink your clothes because of a carefully controlled environment using the latest equipment. Because we have experience and knowledge in dealing with the delicate nature of fabrics your clothes are safe from damage or harm.

Proper use of clean, pure solvents and drying procedures eliminate odours. Your clothes will be ready to wear once they leave Avalon Cleaners.

It’s a known fact that having your clothes dry cleaned will help to extend the life of the garment. When dry cleaned, stains won’t set in and dirt is removed reducing rapid wear among the fibres of the garment.

95% of bacteria is removed during the dry cleaning process. Bacteria is the source of offensive odours in clothing.